To proceed
Having found a property, each intended occupier over the age of 18 will be required to complete an application form and return it to us as soon as possible together with the application fee (see below) On receipt of your application form and administration fee we can usually confirm your tenancy commencement date within 3/5 working days. To assist us in obtaining your references, please advise your employer and other referees to respond 
immediately by fax, email or return of post. 

Right to rent

All prospective tenants over the age of 18 must meet the UK Governments criteria in proving that the have the right to rent in the UK. As such, you will be asked to provide a copy of any relevant original documerntation to prove that you have the right to live in the UK. You will also need to provide a copy of photographic identification & a national insurance number, if applicable.  

Application from overseas
Those applicants that are new to this country, will not have a credit history in the UK. In this instance, an applicant will be required to either - provide a UK based guarantor (see below) or alternatively pay rent in advance for the whole period of any tenancy - minimum six months..

Applicants who are unable to meet our standard financial criteria will be asked to provide a guarantor. Guarantors must be of adequate financial means to cover their own outgoings and potentially, also a tenants rental commitments. Guarantors must also be UK based, a home owner and in full time employment or in receipt of a private pension. They will be required to complete a separate application form and once successfully referenced must also enter into an agreement of guarantee, prior to the commencement of a tenancy. Important note– due to the implied joint and several liability aspect of a tenancy agreement, guarantors cannot necessarily limit their rent liability to that of only the tenant that they have proposed to act in respect of - given that any guarantee will cover the rent & terms of a tenancy in it's entirety & not just individually. 

If the applicant is a company, please complete a separate company application form and return this with the application fee (see below) ensuring that you have included the correct name/address of the person/s authorised to sign the agreement on behalf of the company. Any property will normally be taken for the use of its employees, whose occupation will generally be that of a licence but will depend on the specific circumstances including any terms or restrictions laid down in the lease. Landlords should be mindful that the financial status of a company may be harder to discover than an individual & that letting to goverments & diplomats may confer diplomatic immunity.  

Application fee
With each application for a property we require a non – refundable administration fee of £125 incusive of VAT (£180 inclusive of VAT for 3 or more tenants) - this covers the cost of credit & reference checking plus drafting up the tenancy agreement. This payment is not refundable should your application be unsuccessful or withdrawn (unless a property is withdrawn by a landlord) and acceptance of this fee does not constitute a tenancy or offer of a tenancy but is required as proof of your intention to proceed.

First month’s rent/deposit
Further to the receipt of satisfactory references/credit checks we will confirm a date and time for the commencement of your tenancy. This is a provisional date and may be subject to change in circumstances beyond our control. Prior to you taking possession of the property, you will be required to pay the first month’s rent and dilapidation deposit which is made up of one month’s rent plus £100. No interest will be payable on deposits and all deposits will be held by McDonnell Haydock, your landlord (depending on the service we have been instructed to provide) or by the goverment if the deposit is insured using the Deposit Protection Scheme. The first month’s rent and deposit must be paid by way of cleared funds i.e. Cash, internet transfer or bankers draft. Company or personal cheques must be received at least 4 working days prior to your tenancy commencement and must be payable to McDonnell Haydock Residential Lettings Ltd.

Security deposit insurance
With effect from 06/04/2007 all deposits held by McDonnell Haydock will be insured by tenancy deposit solutions Ltd (Reg No 50004470) or a similarly suitable scheme as chosen by your landlord – so as to comply with legislation introduced by Government for the protection of a tenants deposits. Alternatively, your landlord may choose not to request a deposit. You will be notified of the exact arrangements prior to your tenancy commencement.

Future rent payments
All rent is due monthly in advance and must be paid by standing order. All standing order payments should be made 3 days prior to your rent due dates to allow for clearance. A standing order mandate form will be made available to you for your completion prior to the commencement of your tenancy. It is your responsibility, as a tenant, to ensure that standing order mandates are set up with your bank for the full amount and paid on the contractual date. Rent due dates are the same date of each month as per the commencement date of your contact. Tenants are responsible for ensuring rent is paid monthly or at the end of the intial six month period, if they have paid rent in advance. They are also responsible for cancelling standing orders at the end of their tenancy as, being a standing order, your bank will not accept our instructions to this end.

Inventory/schedule of conditions
This important document reflects the overall condition of a property, its contents, furniture (if applicable) and fittings. It must be checked and approved by you within 24 hours of a tenancy commencing. As this is an additional service for some landlords, an inventory may not be provided to you in which case a more simplified walk-through schedule of conditions will be supplied. As any claim under the tenants deposit scheme insurance policy is evidence based, tenants should ensure that they supply to us or their landlord suitable evidence, preferably photographic, if there are any concerns with regards to the condition of a property at the commencement of a tenancy. Should any tenant not be able to attend the check in on the day of the commencement of a tenancy, it is vital that they sign the tenancy contract before the tenancy commencement date. All signatures must be present on the original tenancy agreement before we can release keys for a property. Failure to do so will result in the cancellation of a check in and a £75 plus VAT charge for amending the necessary documentation.

Tenants will need to arrange to insure their own personal effects, furnishings and freezer contents as these items aren't covered by a landlords insurance. If you are not insured, accidental damage to the landlords property, fixtures, fitting or furniture could significantly affect the dilapidations deposit returned to you at the end of the term of your tenancy. Prior to the commencement of any contract, tenants should supply evidence, in writing, that they have in place adequate insurance cover for their own personal effects and if possible, accidental damage cover in respect of their landlords fixture & fittings. Tenants are also advised to take out tenants income protection insurance cover against involuntary unemployment and information about where to purchase this can be supplied to you prior to the commencement of your tenancy.

Safety regulations
If there is a gas installation at the property you will be provided with a landlord’s gas safety certificate before taking possession of a property. A CO2 alarm monitor will also be present in those properties that offer the provision of any solid fuel burner. Electrical safety certificates are recommended to landlords
As a landlord, your duty is to ensure the safety of any electrical appliance in your property. There is no legal requirement to do a PAT test periodically unless your property is a house in multiple occupancy, but doing one is a great way to meet your legal obligations and keep your tenants safe. Tenants should visually safety check electrical appliances on a regular basis and should electrical appliances be used outdoors e.g. lawnmowers, should only be used in conjunction with RCD (residual current device) RCD’s can be purchased from most hardware stores.

Telephone connections
Tenants will be responsible for all connection charges with respect to telephone services regardless of whether there has been a service previously provided or not. McDonnell Haydock cannot always advise of the status of a telephone line - as we have no history of it's use, given that we are obliged only to check the respective gas, electric, water & council tax accounts at the end of any tenancy. 

Tenant’s agreement
It is advised that tenants request and read thoroughly a copy of the tenancy agreement upon making an application for a property so that they may fully familiarise themselves with their obligations as tenant. Contracts are for a minimum of six months.

Utility services
Once you move in, the supplies for gas, electric and water should already be provided. We will check the meter (where possible) to ascertain readings with you at the check in.You will then need to contact the utilities companies to complete an application for the continued services. On occasion, due to the location or difficulty in access a meter, it may not be possible to provide you with the name of your suppliers for utilities or provide meter readings, for which we cannot be held responsible. If the service to the property is pre-payment, you will be advised of this before the tenancy start date together with a meter serial number. It is your responsibility to provide a pre-payment account card in such circumstances (as it is not possible for us to arrange this for you) tenants must also familiarise themselves with the location of mains electric fuse box, water stop tap and main gas inlet switches in the event of an emergency.

Household appliances
Where white goods are supplied at a property for the use of tenants, these will be maintained at a landlord’s expense (except in the event of negligent use). In the event that landlords do not leave a detailed instruction manual with respect to such items, it is our recommendation that prior to using the items, tenants download instructions manuals from a manufacture’s website. Equally, combination boilers require regular ‘topping up’ or re-pressuring. Basic instructions for this procedure are usually found on the inside or front cover of a boiler or from manufactures website. It is a tenant’s responsibility to carry out smaller items of maintenance such as changing light bulbs or keeping drains clear of waste etc. Please note a charge may be made by a landlord if a contractor is called out to attend to such items for which tenants have an obligation under their contact to rectify.

Important note for tenants - Properties are let as seen, unless otherwise negotiated. Therefore, tenants should make their own checks at the time of the viewing or before the commencement of any tenancy to ensure that adequate provisions are made for their requirements concerning - furnishings, security, parking, etc, as provisions for these cannot be guaranteed further to the commencement of any tenancy.